CHICAGO ? BP continues to take action to recall off-specification gasoline shipped to Northwest Indiana distributors last week and has established a process to�work with�customers whose cars have required repairs associated with the fuel.
BP believes a 50,000-barrel batch of regular grade gasoline blended at BP?s Whiting, Indiana, gasoline storage terminal between August 13 and 17 contained a higher than normal level of polymeric residue and this residue can cause hard starting and other drivability issues. Motorists at BP and other retail outlets in Northwest Indiana may have purchased the fuel during the past seven days.
BP is committed to fuel quality and guarantees every gallon of gasoline it sells.�Any customer whose vehicle has experienced these symptoms during this period should contact BP?s customer hotline at (800) 333-3991 or email@example.com.
The company is going through its shipping records and contacting Northwest Indiana customers who may have loaded tanker trucks at the storage terminal during this period and is replacing the contaminated fuel with fresh product.